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Completed Program Social Protection

Community Monitoring of the Basic Social Subsidy

Strengthening the voice of vulnerable communities in Mozambique's national social protection system — through independent community monitoring of the Basic Social Subsidy Program (PSSB) in Beira and Caia.

Jan 2019 – Dec 2023
Beira & Caia · Sofala
Community-led monitoring

When the state supports the vulnerable,
who watches the state?

Mozambique's Basic Social Subsidy Program (PSSB), administered by INAS — National Institute for Social Action, delivers cash transfers to the country's most vulnerable citizens — elderly people, people with disabilities, and destitute households. But without independent oversight, even the best-designed program can fail those it's meant to serve.

Between January 2019 and December 2023, ASADEC ran a 5-year community monitoring initiative across Beira and Caia districts in Sofala Province — training beneficiaries themselves to monitor delivery, document gaps, and channel their voice to national authorities.

Funded by the European Union and implemented in partnership with INAS, this program strengthened Mozambique's social accountability ecosystem — building the community capacity that continues protecting vulnerable rights today.

Key Details

Period Jan 2019 – Dec 2023
Location Beira & Caia, Sofala
Focus Area Social Protection
Funder European Union
Government Partner INAS
Status Completed
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The gap between policy and reality

Cash transfer programs work — when they reach who they're supposed to.

PSSB — Mozambique's safety net

The Basic Social Subsidy Program is Mozambique's flagship cash transfer, reaching elderly people, people with disabilities, and destitute families. It's the country's most important poverty reduction instrument.

Coverage gaps

Research shows irregular payments, uneven district coverage, and eligibility gaps in Mozambique's social protection. Rural provinces like Zambezia and Nampula see fewer than 40% of eligible elderly reached.

Community as watchdog

Communities themselves are the best watchdog. When beneficiaries know their rights and have tools to document problems, state accountability strengthens naturally — and delivery improves.

Six commitments to social accountability

What guided our 5-year community monitoring work.

01

Train community monitors

Equip beneficiaries and community representatives with monitoring tools, documentation methods, and knowledge of their rights under the PSSB program.

02

Document delivery gaps

Systematically document payment delays, coverage exclusions, procedural failures, and beneficiary complaints across Beira and Caia.

03

Amplify beneficiary voice

Create formal channels for elderly people and other vulnerable groups to raise concerns with authorities — bypassing traditional bureaucratic silence.

04

Coordinate with INAS

Work constructively with INAS at district and provincial levels — turning findings into program improvements rather than public accusations.

05

Policy advocacy

Feed evidence into national dialogue on social protection reform, contributing to stronger frameworks for delivery quality and accountability.

06

Sustainable community capacity

Leave behind trained community monitors and functioning structures that continue safeguarding beneficiary rights well beyond the program's life.

Impact between 2019 and 2023

Five years of continuous work strengthening Mozambique's social accountability ecosystem.

5

Years of monitoring

Continuous community monitoring across Beira and Caia — from January 2019 to December 2023.

2

Districts covered

Deep, sustained work in Beira (urban) and Caia (rural) — two contrasting realities of PSSB delivery.

EU

European Union funded

Recognized quality of program design through European Union funding — a marker of institutional credibility.

INAS

Government partnership

Formal partnership with INAS — Mozambique's National Institute for Social Action — the state body responsible for PSSB.

What remains after the program

This program formally ended in December 2023 — but its influence continues to shape Mozambique's social protection ecosystem.

Trained community monitors

Community monitors trained during the program continue safeguarding beneficiary rights across Beira and Caia — long after program completion.

Institutional trust

Trust and formal channels built with INAS remain active — allowing ongoing dialogue on social protection quality even beyond the funded period.

Documentation legacy

Five years of documented findings continue to inform national dialogue on social protection reform in Mozambique.

Strengthening social protection together

International funders and national institutions making community accountability possible.

European Union

Funder

Funds social accountability and community monitoring programs across Mozambique, strengthening civil society's capacity to hold public services accountable.

INAS

Government Partner

National Institute for Social Action — the government body responsible for delivering the PSSB and other national social protection programs.

ASADEC

Implementing Partner

Local implementer with 25 years of community engagement in Sofala Province — with particular expertise in elderly rights and social protection.

Related Programs

Community voices matter.

Your gift helps us continue strengthening community-led monitoring of Mozambique's social protection system — ensuring public resources reach who they're meant to serve.